We offer our customers an "easy return and exchange policy," wherein you can raise a return or exchange request of a product within 15 days of its delivery.

We have a reverse pick-up facility for most PIN codes. Return products are picked up within 2-4 business days by our own courier.

We also accept partial returns, wherein you can raise a return request for one or all products in your order.

Please Browse through following Link to process you return or Exchange Request:-

https://baccabucci.clickpost.ai/return-exchange

Note 1: For PIN codes that are non-serviceable by our courier partners due to the reverse pick-up policy, you will have to self-ship the product(s) to the following address:

Bacca Bucci Fashions Pvt Ltd.

G-152, Gazipur Village, East Delhi-110096

Landmark: Near MCD School of G-block

(Please ensure the items are packed securely to prevent any loss or damage during transit.)

Note 2: In the interest of hygiene, we may refuse returns where it's obvious that the item has been worn, washed, or soiled. Defective products need not be sent back to us unless confirmed by the Customer Experience Team. If you have received a defective product, send us images at crm@baccabucci.com and we will get back to you. Once confirmed by the Customer Experience Team, the refund will be provided to your bank account.